Question 1

¿Qué puedo esperar de la terapia?

Accepted Answer

Every clinician is different, and therefore what you can expect will vary from person to person. The things that are common across the board are respectful, nonjudgmental, and open spaces that are as safe as you are willing to make them. Each clinician at New Hope Counseling Group will collaborate with you to move you towards your personal goals of healing, empowerment, and self-discovery. With our diverse clinical team, we take care to screen each client and try to match you with the clinician best suited to assist you in achieving your goals. Your first session will be focused on your clinician getting to know you better and understanding your needs. As you and your therapist work together, you'll collaborate on the frequency and length of your sessions.

Question 2

¿Cuánto duran las sesiones?

Accepted Answer

Your first appointment with your therapist will be about 60 minutes. Ongoing sessions are typically between 45 and 60 minutes, and will be established by your therapist in your first session.

Question 3

¿Qué ocurre si no me gusta mi terapeuta y quiero cambiar a otro?

Accepted Answer

Before switching therapists, it's important to have a conversation with your therapist regarding what you're dissatisfied with. If there are no changes or there's nothing that your therapist can do to repair your relationship, please connect with their immediate supervisor to discuss your concerns.

Question 4

¿Es eficaz la terapia virtual/teleterapia?

Accepted Answer

It is important to remember teletherapy is not for everyone, and if it is not for you this is okay! Each clinician providing virtual sessions uses a HIPAA-compliant platform and technology to ensure your protection to the best of their ability. Teletherapy has been indicated to be effective for various mental health concerns, and our team is experienced in providing virtual sessions. Please speak to our therapy coordinator about any concerns or questions you have about teletherapy prior to scheduling a virtual appointment with one of our therapists.

Question 5

Si necesito una carta redactada por cualquier motivo, como adaptaciones por discapacidad, animales de apoyo o procedimientos médicos, ¿puedo obtenerla de ustedes?

Accepted Answer

Your therapist may be willing to provide you the documentation you require. You must provide at least two weeks notice prior to the due date of the documentation. Due to ethical standards, we are unable to provide you written letters for anything unless you have been seen for a minimum of eight sessions by your therapist, with the exception of letters for gender-affirming care, which may be done after an intake has been completed. Depending on the nature request, you may be charged an out-of-pocket cost due to the time required to complete the request and/or service fees for delivery of the request.

Question 6

¿Puedo recomendarle a mi hijo/a adulto/a, cónyuge o familiar?

Accepted Answer

Yes, however, we will only be able to directly respond to the person being referred to us, so it is best you have them reach out to us themselves to seek out services. If this is something they are seeking assistance from you with, please specify that in the form as well as provide their contact information for us to then speak with them directly and move forward with the referral. ​

Question 7

¿Qué pasa con mi hijo adolescente? ¿Puedo recomendárselo a usted y encargarme de todo?

Accepted Answer

Yes and no. It depends on who is the person initially making the referral. Each jurisdiction and state has different age requirements for consenting individually to mental health treatment. If you are referring your teenager or adolescent child to treatment, you are the one who is managing the forms and ensuring they attend sessions. However, they are also eligible to seek out treatment on their own and many do.  For Maryland and Washington, DC, anyone as young as 12 years old is legally allowed and eligible to seek treatment without parental or guardian consent as long as they are found to be competent enough to understand what they are consenting to. The only form anyone between 12 and 18 cannot sign is one to release their information to additional parties without the parent or guardian's consent as well.

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